Terms of Service

1. Introduction

Welcome to NyaySar. By accessing or using this platform, you agree to comply with and be bound by these Terms of Service.

NyaySar is a technology platform that connects clients, legal aid seekers, and independent lawyers.

2. Platform Role

NyaySar acts only as a bridge between lawyers and clients/legal aid seekers.

NyaySar:

• Does not provide legal advice.
• Does not guarantee legal outcomes.
• Is not a law firm.
• Is not responsible for any consultation, advice, communication, agreement, dispute, or outcome arising between users.

All legal services are provided directly by independent lawyers.

3. Eligibility and Accounts

To use NyaySar, you must provide accurate information while creating your account.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must not impersonate another person or provide false information.
• You must keep your account details updated.

4. User Responsibilities

Clients / Legal Aid Seekers

• Provide correct, lawful, and relevant information while using the platform.
• Use the platform only for genuine legal needs and lawful purposes.
• Independently evaluate and satisfy themselves before engaging, consulting, sharing documents with, paying, or acting upon advice from any lawyer.
• Understand that any legal advice, consultation, communication, fee arrangement, document sharing, or decision is directly between the client/legal aid seeker and the lawyer.

Lawyers

• Provide only true, accurate, lawful, and legally permitted professional information.
• Remain solely responsible for the truth, accuracy, legality, and continued validity of their profile details, documents, Bar Council/enrolment details, advice, services, communication, and conduct.
• Ensure compliance with the Advocates Act, 1961, Bar Council of India rules, applicable professional obligations, and all applicable laws.
• Not make false, misleading, prohibited, guaranteed-result, or advertisement-like claims through the platform.
• Remain solely responsible for any advice, consultation, service, fee, document, commitment, or communication provided to clients/legal aid seekers.

5. Lawyer Profile Review and Public Visibility

Lawyer profiles may be made visible on NyaySar only after basic platform review, KYC/document submission checks, and public profile completion.

Such review is based on information and documents submitted by the lawyer and is intended only for platform access, operational checks, and public visibility control.

• Public visibility on NyaySar does not constitute a guarantee, certification, endorsement, recommendation, or responsibility by NyaySar regarding any lawyer.
• NyaySar does not guarantee any lawyer’s identity, professional status, competence, conduct, advice, service quality, eligibility, availability, fee, or legal outcome.
• Each lawyer remains solely responsible for the truth, accuracy, legality, and continued validity of the information and documents submitted or displayed.
• Clients/legal aid seekers must independently satisfy themselves before engaging, consulting, sharing documents with, paying, or acting upon advice from any lawyer.

6. Consultations, Communications, Fees, and Agreements

All consultations, legal advice, communications, commitments, fees, documents, and agreements are directly between the lawyer and the client/legal aid seeker.

NyaySar only provides technology features that may help users discover lawyers, request consultations, manage bookings, or communicate through available platform flows. NyaySar does not participate in, control, supervise, validate, or guarantee any lawyer-client advice, service, communication, fee arrangement, commitment, document, or legal outcome.

Any fee shown by a lawyer or in a consultation slot on NyaySar is only a preliminary consultation fee for the initial discussion/consultation. It is not a fee for complete case handling, court representation, drafting, filing, documentation, notices, appearances, or any other legal work unless separately agreed between the client/legal aid seeker and the independent lawyer.

After the preliminary consultation, the client/legal aid seeker is free to decide whether to proceed further with the same lawyer, consult another lawyer, or take no further action. Any further professional fee, scope of work, timeline, documents, court appearance, drafting, filing, or case handling arrangement shall be solely between the client/legal aid seeker and the independent lawyer.

NyaySar is not responsible for:

• The quality, correctness, completeness, legality, suitability, or usefulness of legal advice or services.
• Any missed appointment, delay, non-availability, cancellation, rescheduling, or non-response by any user.
• Any dispute, misunderstanding, payment issue, fee arrangement, promise, assurance, representation, document, or communication between a lawyer and client/legal aid seeker.
• Any legal, financial, personal, professional, or other loss arising from reliance on advice, consultation, communication, or services provided by any lawyer.

7. Payments and Fees

Where platform-based consultation payments, service fees, or commissions apply, those will be shown through the platform or related communication.

• NyaySar may charge service fees, commission, or related charges.
• Refund or cancellation rules, where applicable, may be described through separate platform policies. NyaySar does not act as an adjudicator of lawyer-client disputes.
• Payment processing features may evolve over time.

8. Prohibited Use

You must not use NyaySar for unlawful, abusive, fraudulent, or harmful purposes.

• Uploading false credentials or misleading information.
• Harassing, threatening, or abusing other users.
• Attempting unauthorized access to the platform.
• Using the platform in a manner that harms NyaySar or other users.

9. Suspension and Termination

NyaySar may suspend, restrict, or terminate access to any account in case of:

• Fraud or misrepresentation.
• Policy violations.
• Security concerns.
• Misuse of the platform.

NyaySar reserves the right to take such action without prior notice where reasonably necessary for platform safety or compliance.

10. Limitation of Liability

To the maximum extent permitted by law, NyaySar shall not be liable for any direct, indirect, incidental, consequential, legal, or financial loss arising from:

• Use of the platform.
• Reliance on legal advice obtained through the platform.
• Disputes between users and lawyers.
• Delays, interruption, or technical issues.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Subject to applicable law, any dispute, claim, or proceeding involving NyaySar as a technology platform, website, services, account, agreement, disclaimer, or platform policies shall be subject to the exclusive jurisdiction of the competent courts at Delhi/New Delhi.

This clause applies only to disputes involving NyaySar as a technology platform. Disputes, if any, between a client/legal aid seeker and an independent lawyer regarding consultation, advice, fee, documents, professional conduct, or legal services shall remain solely between the client/legal aid seeker and the concerned lawyer. NyaySar shall not be treated as a party to such lawyer-client dispute unless required by applicable law.

12. Changes to These Terms

NyaySar may update these Terms of Service from time to time.

Continued use of the platform after changes become effective means you accept the revised terms.

13. Contact

For questions regarding these Terms of Service, please contact NyaySar through the contact details or support channels made available on the platform.