Privacy Policy

1. Introduction

NyaySar values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how NyaySar collects, uses, stores, and protects data when you access or use the platform.

2. Information We Collect

Information you provide

• Name
• Email address
• Phone number
• Account type and profile details
• Consultation-related information you choose to share

Lawyer-specific information

• Bar Council details
• Practice areas
• Experience and professional profile details
• KYC documents or other information submitted by lawyers for platform review, where applicable

Technical and usage information

• IP address
• Browser and device information
• Pages visited and interaction logs
• Session, security, and diagnostic data

3. How We Use Information

NyaySar may use your information to:

• Create and manage user accounts.
• Connect clients and lawyers through the platform.
• Enable booking, communication, and support features.
• Verify lawyer credentials and improve platform trust.
• Improve security, prevent misuse, and maintain system performance.
• Comply with legal or regulatory requirements.

4. Data Sharing

NyaySar does not sell personal data.

We may share information in limited situations such as:

• Between clients and lawyers where necessary for consultations or platform use.
• With service providers supporting hosting, security, or operations.
• With legal authorities where required by law, court order, or lawful process.

5. Lawyer Profiles and Public Information

Certain lawyer profile information may be displayed publicly on NyaySar where the lawyer is active, approved, and eligible for public visibility.

Public profile information may include items such as name, city, specialization, experience, fees, languages, and profile description, depending on platform rules.

6. Cookies and Similar Technologies

NyaySar may use cookies or similar technologies for login sessions, security, analytics, and improving user experience.

You may control certain browser cookie settings, but some platform features may not function properly if cookies are disabled.

7. Data Security

NyaySar uses reasonable technical and organizational measures to protect data from unauthorized access, misuse, alteration, loss, or disclosure.

However, no online platform, internet transmission, or storage system can be guaranteed to be completely secure. Users should share information and documents with care and at their own discretion.

8. Data Retention

NyaySar may retain personal information and platform records only for as long as reasonably necessary for platform operations, account management, security, audit trail, misuse prevention, legal compliance, or protection of platform rights.

NyaySar does not act as an adjudicator of lawyer-client disputes. Records may be retained where required or reasonably necessary, but any consultation, advice, fee arrangement, communication, document sharing, or dispute remains between the concerned lawyer and client/legal aid seeker.

9. User Rights and Choices

Subject to platform capabilities and applicable law, users may:

• Update certain account information.
• Request correction of inaccurate details.
• Request account closure or deletion, subject to legal or operational retention requirements.

10. Children’s Privacy

NyaySar is not intended for unlawful or unauthorized use by minors where legal capacity is required. Users should use the platform only in accordance with applicable law.

11. Legal Acceptance and Platform Records

During registration, login, continued use, or access to certain platform services, NyaySar may require users to accept the Terms of Service, Privacy Policy, platform disclaimer, preliminary consultation fee clause, jurisdiction clause, and applicable platform rules.

NyaySar may maintain records of such acceptance, including user account details, role, agreement type, agreement version, acceptance date/time, IP address, user agent, and related technical metadata for audit, compliance, legal, security, and platform safety purposes.

This Privacy Policy should be read together with the Terms of Service and the platform disclaimer accepted during registration or continued platform use.

12. Changes to This Privacy Policy

NyaySar may update this Privacy Policy from time to time.

Continued use of the platform after an updated policy becomes effective means you accept the revised policy.

13. Contact

For privacy-related concerns or requests, please contact NyaySar through the support or contact channels available on the platform.